Every new roof and re-roof installed by Silktown Roofing is automatically enrolled in Silktown Roofing GPA®, our proactive maintenance and building performance program designed to protect your investment and maximize the life of your commercial roofing system.
All GPA® members are assigned a dedicated representative from our professional service and maintenance division, who serves as a single point of contact for warranty support, service requests, inspections, and ongoing roof system care. In addition to Silktown Roofing’s workmanship warranty, GPA® provides a comprehensive approach to evaluating and maintaining your exterior building systems.
Through our five key service offerings, we help maintain warranty compliance, detect issues early, and maximize roof performance and longevity.
With Silktown Roofing GPA®, you gain more than a warranty, you gain a trusted partner committed to helping your facility operate efficiently, safely, and reliably for years to come.
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Two Annual Roof Inspections with Comprehensive Reports
Our service team will inspect your roof system on an annual basis, to ensure your roof is working effectively. We’ll identify any supplemental repairs needed to maintain the roof system warranty. During the inspection, we will clean drains, remove debris, and caulk any minor areas of concern.
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360º Rooftop Safety Audit
Our comprehensive rooftop safety inspection and audit follows OSHA’s Hierarchy of Fall Protection, the gold standard of safety procedures. Our experts will inspect your rooftop for potential hazards and offer recommendations to protect the people who need to access your roof.
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Exterior Envelope Evaluation
Our expertise goes beyond your roof. At your request, we will perform a comprehensive evaluation of the entire exterior envelope of your building. We will provide a detailed investigative report with recommended actions that may be needed to protect the exterior of your building from water penetration.
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Dedicated Support Line
Greenwood Performance Advantage™ customers get priority access to our service and maintenance team via a dedicated customer support line. Calling the number will connect you directly to our dispatch team for questions or rapid response to urgent matters, including leak containment, emergency roof repairs, timely weather needs and maintenance requirements.
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Supplemental Property Roof Inspection
As a bonus for GPA™ customers, we will provide one free roof inspection, with a comprehensive report, for an additional building or structure that you own or manage. This service will help you evaluate the health of an additional roof and develop a capital plan for needed repairs, or even a roof replacement if that is indicated.
